• Field Supervisor

    Job Site Location US-IL-Elk Grove Village
    Requisition ID
    2018-5274
  • Position Objective

    Job Summary:

     

    Our Field Supervisors support Harvard Protection Services in our mission to provide industry leading security, life safety customer focused services. A tremendous opportunity for future growth and development. Based in Elk Grove Village, reporting to the Director of Operations, This position is responsible for day-to-day leadership and supervision of a portfolio of customer accounts within the greater Chicago Suburban area.

    Essential Duties and Responsibilities

     

    • Ensure quality services are provided to meet customer expectations and contract requirements by regularly inspecting, supervising, training, coaching, mentoring, and leading security personnel assigned to the facility/building
    • Perform operations related functions that include; scheduling, overtime management, review of daily logs and incident reports, training and development of staff
    • Assist in monitoring/developing staff performance to include supervision, evaluations, disciplinary matters, training, scheduling, callouts, assigning work
    • Assist in maintaining up to date and accurate timekeeping systems and records for staff
    • Provide immediate response to emergencies and issues that arise
    • Follow and coordinate established emergency response, action planning and procedures
    • Maintain availability and to portfolio of accounts assigned
    • May be required to initiate preliminary investigations into incidents
    • Prepare reports on accidents, incidents, and suspicious activities, as required
    • Prepare required weekly, bi-weekly and monthly manager reports
    • Assist to procure, process and maintain uniforms and equipment in coordination with proper procedures
    • The essential duties and responsibilities may differ by customer location assigned

    Knowledge and Skill Requirements

    • State or municipality mandated security officer licenses
    • Candidates should possess some of the following verifiable experiences;
    • 1-3+ years civilian law enforcement or private or corporate security experience
    • 2-4+ years military experience with a favorable discharge
    • Must have reliable means of communication and transportation
    • Must be willing to participate in the company’s pre-employment screening process
    • Strong interpersonal communication skills
    • Ability to work in a fast paced, customer service environment
    • Excellent time management skills and the ability to prioritize and problem solve
    • Good computer skills including Microsoft Office

    Compensation

    Harvard Protection Services offers a competitive hourly pay rate of $20an hour with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.
     
    An Equal Opportunity Employer --- M/F/D/V
     
    Company Overview:
     
    Harvard Protection Services maintains true to our long standing belief, Employees and Customers First. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer’s trust, confidence, and business, through maintaining a safe, secure environment; to provide the highest level of security for their enterprise, their proprietary assets, and the safety of their human capital. Our vision is to be recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge solutions in a manner that creates value for our customers.

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