• Site Security Manager

    Job Site Location US-IL-Chicago
    Requisition ID
  • Position Objective

    Company Overview:


    About Harvard Protection Services:

    Our Operations Managers support Harvard Protection Services in our mission to provide industry leading security and life safety services. Our Operations Managers are responsible for providing quality, customer-focused, security services for the safety and security of the people and property they protect.  Reporting to the Vice President Operations, Operations Managers are responsible for the day-to-day leadership and management of the portfolio of customer accounts they are assigned.


    Job Summary:


    Primary focus will be to service the existing business, operationally and financially, while maintaining relationships with existing customers and developing new business where possible.

    Essential Duties and Responsibilities

    • Lead by example
    • Ensure quality services are provided to meet customer expectations and contract requirements by regularly managing, directing, inspecting, training, coaching, mentoring, and leading security personnel assigned to the facility/building
    • Perform operations related functions to include; scheduling, overtime management, review of daily logs and incident reports, training and development of staff
    • Assist in monitoring and developing staff performance to include supervision, performance evaluations, disciplinary matters, training, scheduling,  callouts,  and assigning work
    • Maintain up to date and accurate timekeeping systems and records for staff
    • Provide recommendations for positive and negative personnel actions for those staff members under his/her direct supervision
    • Provide comprehensive management of day to day activities a variety of security, safety, customer service, public relations duties, and related functions specific to the portfolio of accounts they are assigned.
    • Provide immediate response to emergencies and issues that arise
    • Follow and coordinate established emergency response, action planning and procedures
    • Maintain 24 / 7 availability and to portfolio of accounts assigned
    • Management of compliance and regulatory matters
    • Initiate preliminary investigations  into incidents
    • Prepare reports on accidents, incidents, and suspicious activities, as required
    • Prepare required weekly, bi-weekly and monthly manager reports
    • Facilitate training for CPR/First Aid/AED and additional state, local certifications
    • Procure and maintain uniforms and equipment in coordination within proper procedures
    • The essential duties and responsibilities may differ by customer location assigned to lead

    Knowledge and Skill Requirements

    • Must have state or municipality mandated security officer licenses
    • Candidates should possess some of the following verifiable experiences;
      • Advanced education degree desired
      • Criminal Justice degree or law enforcement related degree desired
      • 2-4 years civilian law enforcement  OR
      • 2-4 years private or corporate security experience


    Harvard Protection Services offers a competitive salary structure with health & welfare, dental, vision, life and long term disability (LTD) insurance, and 401K Savings Plan. 
    Equal Opportunity Employer


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