• Field Supervisor IL

    Job Site Location US-IL-Elk Grove Village | US-IL-Chicago
    Requisition ID
  • Position Objective

    Company Overview:


    Harvard Protection Services maintains true to our long standing belief, Employees and Customers First. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer’s trust, confidence, and business, through maintaining a safe, secure environment; to provide the highest level of security for their enterprise, their proprietary assets, and the safety of their human capital. Our vision is to be recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge solutions in a manner that creates value for our customers.


    Job Summary:


    Primary focus will be to service the existing business, operationally and financially, while maintaining relationships with existing customers and developing new business where possible.

    Essential Duties and Responsibilities

    • Lead by example
    • Ensure quality services are provided to meet customer expectations and contract requirements by regularly inspecting, training, coaching, mentoring and leading security personnel assigned to the facility/building/area of responsibility
    • Perform operations related functions to include; scheduling, overtime management, review of daily logs and incident reports, training and development of staff
    • Provide recommendations for positive and negative personnel actions for those staff members under his/her direct supervision.
    • Maintain a professional demeanor while leading staff and providing assistance to customers, employees, visitors, and guests
    • Maintain a visible presence in the facility / building assigned
    • Monitor the environment, with the ability to detect suspicious and unsafe activity
    • Answer all phones in a professional manner
    • Know the facility / building policies and procedures, and lead and enforce them within positions limits
    • Follow and coordinate established emergency response, action planning and procedures
    • Initiate preliminary  investigations  into incidents and write reports to ensure accuracy of necessary documentation
    • Prepare reports on accidents, incidents, and suspicious activities, as required
    • The essential duties and responsibilities may differ by customer location assigned

    Knowledge and Skill Requirements

    • Must be 18 years of age or older as required by applicable law and contract requirements
    • Verifiable and successful supervisory and advanced education and/or certifications preferred
    • Previous contract security, law enforcement, military, customer service experience is helpful
    • Must have reliable means of communication and transportation
    • Must be willing to participate in the company’s pre-employment screening process, including drug screening and background check
    • Strong interpersonal communication skills
    • Write routine correspondence, to include log entries, incident and reporting
    • Ability to work in a fast paced, customer service environment
    • Good time management skills and the ability to prioritize and problem solve
    • Ability to work independently and in a team environment
    • Excellent computer skills including Microsoft Office


    Harvard Protection Services offers a competitive hourly pay rate of $18 an hour with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.
    Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities


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